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How can I contact the technical support department?

At EasyIdentity, we prioritize a customer-friendly approach and work with clients from around the world. Our support system is designed to ensure that you get timely assistance with any technical issues or questions regarding our platform.

Contacting Technical Support #

You can reach the EasyIdentity Technical Support team by sending an email to:
support@easyidentity.co

Our team will respond based on your support tier:

  • Free-Tier Support: Response within 1–3 business days

  • Premium Support: Response within 1 business day

Enterprise and Custom Support Plans #

For organizations with specific requirements or larger teams, EasyIdentity also offers custom enterprise support plans. These plans provide priority assistance, dedicated support resources, and tailored solutions to meet your organization’s needs.

To learn more about enterprise support options, please contact your EasyIdentity account representative or reach out to our Sales team at:
sales@easyidentity.co

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